U-Haul Moving & Storage of Intown

Ron Harding
5 Star
I have used u-haul my entire life - in more than 15 states. This is, by a longshot, the absolute best location I have ever worked with. When coming to the DC area, I will bypass every other location to make sure I get their incredible service. The owner and his staff are cordial, helpful, personable, and extremely professional. Richard, who is in the picture, took incredible care of us. Don't waste your time with any of the other locations in the DC area.
Wednesday 1st December 2021

andrew
3 Star
I'm on the fence... I had an issue using self check in and the mileage on the van, wasn't what was shown in the app. So I went inside. The morning staff was a big help, but when I came to return the evening staff tried to say I own money for gas even tho the needle was in the exact same place it was when I took it out. Turns out they didn't exactly adjust the mileage in the computer system but just calculated the mileage I used. Take pictures of everything when you rent here
Tuesday 1st February 2022

Kailash Yelasani
3 Star
The truck was in very bad shape. The windshield was broken, it was very difficult to drive against the Sun. The truck back door is rusted and doesn't close properly, had to bang it with great effort. The vehicle is already driven more than 110k miles and makes a lot of noise while driving. Mileage is very poor had to put in 10 gallons just for 50 miles ride, though I was not moving heavy stuff. It's bad service. The only good part, they allowed me to park my vehicle overnight at the rental location during my rental.
Monday 7th February 2022

Latasha Johnson
4 Star
Very affordable to rent and to buy a truck in the storage is a very nice they come in small medium and large the staff is polite they open early close early
Saturday 1st January 2022

Marco Quezada
5 Star
Great location. Easy to access, plenty of parking and a large selection of vehicles, trailers and packing materials. The staff was helpful and courteous.
Wednesday 29th December 2021